As a photographer, your success depends not only on capturing the perfect moment, but also on making sure your photos end up in the hands of your customers quickly and ready for purchase.
Here's how your customer’s journey works when you use GeoSnapShot, and why it's so simple– from searching for and locating their photos, to making a purchase:
How Your Customers Find their Photos with GeoSnapShot:
GeoSnapShot offers multiple ways for customers to quickly find and purchase their photos– no matter the size of the event or number of participants:
Selfie Search:
Customers simply upload their selfie, and GeoSnapShot automatically matches them with any images you’ve uploaded that feature their face. This eliminates the need for customers to scroll through hundreds of photos– meaning more sales, faster.Bib Number Matching
For sports events where participants wear bibs or jerseys– or use number plates!-- GeoSnapShot’s bib recognition tool allows customers to enter their bib number. Once they have imputed their bib details, we instantly display all of your images tagged with their number.Search by Event Name or Tags
Customers can search for photos by entering the event name you have included within specific albums– allowing them to quickly zero in on the exact albums they’re looking for.Search by Date
For events spanning several days, customers can search for photos by the date of the event.
Your Customer’s Purchase Journey
Once your customer has easily found their photos using one of the above methods, they're only a few clicks away from paying for and treasuring their photos. Here’s what comes next for them:
Select Photos for Purchase
After using the search options, customers can view their images and select the ones they wish to purchase. GeoSnapShot’s interface allows for customers to easily select and buy multiple photos with just a few clicks.Pay Via GeoSnapShot’s Secure Payment Gateway
GeoSnapShot uses a secure payment system, allowing customers to pay with confidence and with multiple international payment options. The platform supports various payment methods, ensuring a smooth and secure transaction process for all users.Instantly Download Photos
Once payment is complete, customers can instantly download their high-resolution photos. GeoSnapShot delivers photos directly to the customer’s device via email, providing immediate access and eliminating any wait times.
Curious to know more? You can read an in-depth walk-through of your customer’s purchasing journey here.
Why GeoSnapShot Enhances Your Customer’s Experience
GeoSnapShot is designed to optimize both your workflow as a photographer and your customers' buying experience. Here’s why it works so well:
Speed and Convenience: Customers can find their photos in just minutes, thanks to advanced search features like facial recognition and bib matching.
Increased Sales: With easy-to-use purchase options and customizable pricing, customers are more likely to buy multiple photos, helping you maximize your revenue. Photographers who use GeoSnapShot’s bundles and discounts sell an average of 45% more photos– learn more here.
Global Reach: GeoSnapShot supports multiple currencies and payment methods, making it easy for customers from anywhere in the world to complete their purchase.
The customer journey on GeoSnapShot is designed to be as simple and efficient as possible, from finding your photos to purchasing them. By leveraging GeoSnapShot’s search features and seamless, secure payment gateway, you can ensure that your customers enjoy a seamless experience. And as a bonus: all of your customer service is taken care of by us.
As a photographer, this means focussing more on doing what you do best—capturing unforgettable moments.