Here are the fastest ways to find your photos from an event.
How GeoSnapShot fits in: we are the photo platform that sports clubs, schools and event organizers use to share and sell their event photos. We don't attend the event or take the pictures. The organizer arranges that. It is worth knowing, because it explains which questions we can answer and which ones only your event organizer can.
Option 1: search by event name
Type the name of your event in the search bar.
Open the event gallery.
Option 2: find yourself with a selfie
Once you are in the event gallery, face search can find photos of you, if the organizer has switched it on for that event.
Open the event gallery, as above.
Click Selfie in the left sidebar of the gallery.
Click the box to upload a photo, or click Take a selfie to use your camera.
GeoSnapShot will look for photos of that face within that event.
Looking for someone else, such as your child? Upload a photo of them, not of yourself. The search matches whichever face you give it, so a photo of you will only find photos of you.
Face search works best with a recent, clear photo where the face is visible and well lit. Sunglasses, helmets and caps make a match harder.
Option 3: search by bib number
For running, cycling and triathlon events, click Bib number in the left sidebar of the event gallery and enter your number. If it isn't there, the organizer has switched it off for that event.
Option 4: narrow down the gallery and save favorites
The left sidebar has more ways to narrow down a big gallery, such as Time of Participation, Album and Photographer. Tap the heart on any photo to save it, then open Favorites to see just the ones you've picked before you buy.
Selfie search didn't find you
There is more than one reason for this, and they need different answers. Work down this list in order.
Check whether all the photos are up yet. If the gallery shows the Photos are still being uploaded to this event banner, more are still coming. Click Notify me and we will email you once the event is complete. If there is no banner, every photo has already been uploaded.
Check you uploaded the right face. If you are looking for your child or someone else, the selfie needs to be of them.
Try a different selfie. If your first one was taken in poor light, at an angle, or with sunglasses on, a clear front-on photo in good light is worth a try.
Browse the gallery as well. Not every photo can be matched to a face. Someone photographed from behind, in a crowd, or partly obscured may still be in the gallery but won't come up in a selfie search. Use Time of Participation or Album in the sidebar to narrow it down.
You may not have been photographed. At a large event no photographer captures everybody. If all the photos are up and you have browsed the gallery, this is the most likely answer, and the event organizer is the right person to ask about what photography was arranged.
Photos still being uploaded?
If you see the Photos are still being uploaded to this event banner, click Notify me and leave your email address. We will email you when every photo has been added.
If that banner is not showing, the event is already fully uploaded and no more photos are coming.
You can't find the event at all
The event may not be on GeoSnapShot. Organizers choose their own photo platform, so not every event is here. Ask the event organizer where their photos are.
The gallery may be password-protected. The organizer sets that password and decides who receives it. We don't hold it. Check the emails they sent you when you registered, or ask them directly.
The gallery may require a selfie before any photos are shown. This is a privacy setting some organizers choose.
How long do photos stay available?
The event organizer decides how long their gallery stays up, so it varies from event to event. If a gallery you used before has gone, ask the organizer whether it has been closed.
Still stuck
Email [email protected] if the gallery or the search isn't working properly. For questions about which photos were taken at your event, or whether the event is on GeoSnapShot at all, the event organizer is the right contact.