GeoSnapShot

For participants, parents and fans: find, buy and download your photos

Finding and buying photos

Find your race or event photos by searching the event name, uploading a selfie or entering your bib number, plus what to try if selfie search doesn't find you.

Find your event photos by event name, selfie or bib number

How to find the photos and video clips you appear in with one selfie, how your selfie is handled, and how event organizers switch selfie search on.

Selfie search: find your event photos with a selfie

Search by event name, selfie or bib number

Find your photos

Who sets the price of your event photos, how to buy and pay for them, where to find bundle offers, and why GeoSnapShot can't give you a discount code.

How much do event photos cost? Prices, buying and discounts

See what file you get when you buy a photo, why the gallery preview looks smaller, how to zoom in to check sharpness first, and what to do if it…

What you get when you buy a photo: full size, no watermark

Claim the photo pack you bought with your event registration, fix a verification failed message, and see why your registration confirmation number won't work.

Bought a photo pack when you registered? How to claim it

How to download photos you have bought on iPhone, Android or a computer, how to find past purchases in My Snaps, and what to do if a download fails.

How to download your photos to your phone or computer

Paid for photos but can't find them? Check your email, sign in and open My Snaps, or try your other email addresses. Here is where your purchase is waiting.

I paid for photos but can't access or download them

Prices, photo packs, downloads and what you get

Buy and download

How to add prints and magnets to your photo order, how volume discounts work, and who to contact if your print order is late, wrong or needs changing.

Print and magnet orders: how to order, track delivery and get help

How to ask for a refund on a GeoSnapShot photo order, what to put in your email, what counts as grounds for a refund, and what to do if you…

Photo refunds: how to ask and what happens next

Print and magnet orders, delivery and refunds

Prints and refunds

How to sign in and see your child's school photos in the GeoSnapShot parent portal or a school portal such as Schoolbox, and what to do if you can't get…

How to see your child's school photos: parent portal sign-in

When school, sports day and graduation photos are usually ready, how to find your child through the parent portal or a school gallery, and who to ask for help.

School and graduation photos: when and how to find them

If your child can't appear in photos shared online, here's how your school can hide their photos from its galleries, and what to do if one slips through.

Keeping your child out of school photo galleries: a guide for parents

Parent portal sign-in, school photos and photo permissions

School photos for parents

Reset your GeoSnapShot password, fix a reset email that never arrives, sign in with Google, and learn why a gallery password is not your account password.

Forgot your password or can't log in to GeoSnapShot?

How to change your GeoSnapShot password while signed in, reset a forgotten password and unlock your account after too many attempts.

Change your password or unlock your account

Ask us by email to delete your GeoSnapShot account and data, why you may have an account you never created, and what happens to photos you already downloaded.

How to delete your GeoSnapShot account

How GeoSnapShot keeps your event and school photos and personal details secure, who can see them, how face recognition is used, and how to ask about your data.

Where your photos are stored: data security and privacy

Passwords, deleting your account and how your data is kept safe

Your account and privacy

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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