Skip to main content

How to download your photos to your phone or computer

How to download photos you have bought on iPhone, Android or a computer, how to find past purchases in My Snaps, and what to do if a download fails.

Once you have bought your photos, they are yours to download. Here is how, on each kind of device.

On iPhone or iPad

  1. Open the photo in GeoSnapShot and tap Download.

  2. When prompted, tap Allow to save it to your Photos app.

  3. If it doesn't appear in Photos, look in the Downloads folder in your Files app.

On Android

  1. Open the photo and tap Download.

  2. The file saves to your Downloads folder.

  3. Open your Gallery or Files app to find it.

On a computer

  1. Open the photo and click Download.

  2. The file saves to your browser's default downloads folder.

Downloading photos you bought earlier

Everything you have bought stays in your account. Sign in with the email address you used at checkout and click My Snaps in the navigation bar — your photos and videos are all there, and you can download them again at any time.

The download isn't working

  • Make sure you are signed in with the account you bought with. This is the most common cause. If you checked out with a different email address, sign in with that one.

  • Try a different browser. Chrome and Safari work best.

  • Check your device has space. A full phone will silently fail to save the file.

  • On a work or school device, downloads are sometimes blocked by an administrator. Try a personal device.

Still stuck

Email [email protected] from the email address you used at checkout, and tell us what happens when you click Download. We can resend your download link.

Did this answer your question?