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How to delete your GeoSnapShot account

How to have your GeoSnapShot account and the data held with it deleted, what to send us, and what happens to photos you have already downloaded.

You can have your GeoSnapShot account and the data held with it deleted at any time.

How to do it

Email [email protected] from the email address on your account, and ask us to delete it.

Sending it from the account's own address is what lets us confirm the request is genuinely yours. If you can't send from that address, tell us which address the account uses and we will verify it another way.

Why you might have an account you didn't create

An account is created automatically for everyone who downloads photos from GeoSnapShot, whether the photos were free or paid for. It uses the email address given at the time.

So if you only ever downloaded one photo and never signed up for anything, you may still have an account. Asking us to delete it is completely reasonable and we will not ask you to justify it.

Before you ask

  • Download anything you want to keep. Photos you have bought are in My Snaps. Once the account is deleted you will no longer be able to reach them from GeoSnapShot.

  • Photos already downloaded to your device are yours and are unaffected — deleting the account does not touch them.

Still need help?

Email [email protected] with any question about your account or the data held with it.

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