Your photos, videos and personal details are kept secure, and your school or event organizer decides who can see each gallery. Here's how we look after your data and how to ask about it.
Where your data is stored
Photos, videos, face recognition data and account details are held securely in the region each school or organization's account requires. If you need to know where your organization's data is held, email [email protected].
How we keep it secure
GeoSnapShot is certified to ISO/IEC 27001, the international standard for information security.
Everyone with access to our cloud systems must use multi-factor sign-in.
How face recognition is used
Face recognition is only used when the event organizer or school has chosen to use it.
Selfie search: your selfie is only used to find your photos, and it isn't saved after searching. Selfie search isn't available for events held in Illinois, USA.
Schools: face recognition also lets a school hide photos of students who can't be shown. See Keeping your child out of school photo galleries.
Who can see the photos
The school or event organizer decides who can see each gallery. A gallery can be public, protected by a password, kept private (unpublished), or only available to families signed in through a school portal. Schools can also hide photos of individual students.
Your rights
Ask about or correct your details: email [email protected] from the email address on your account.
Delete your account: email [email protected] from the email address on your account. See How to delete your GeoSnapShot account.
Photos of your child at school: contact your school, which decides how its photos are shared.
Still need help?
Email [email protected] with any question about your data and we'll help.