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How to see your child's school photos: parent portal sign-in

How to sign in and see your child's school photos in the GeoSnapShot parent portal or a school portal such as Schoolbox, and what to do if you can't get in.

Many schools share photos privately, so only their own families can see them. If your school does this, you sign in and your child's photos appear automatically, with no searching needed.

How GeoSnapShot fits in

GeoSnapShot is the photo platform your school uses to share its photos. Your school decides how photos are shared and which families can see them. The parent portal matches your email address to your school's student list. So the school office can fix sign-in and student details, and we can help if something isn't working on the site.

Which way does your school share photos?

Schools use one of these:

  • The GeoSnapShot parent portal: a sign-in page with your school's name and logo. Your school will send you the link.

  • Your school's own portal, such as Schoolbox: the photos sit inside the portal you already use for school news and notices.

  • A gallery link: you open the gallery and find your child's photos yourself. See Find your event photos by event name, selfie or bib number.

If you're not sure which one your school uses, check the school newsletter or ask the school office.

Sign in to the GeoSnapShot parent portal

  1. Open the link your school sent you. You'll see a sign-in page with your school's name.

  2. If you see a Sign in with button showing your school's sign-in, click it and sign in the way you normally do with your school.

  3. Otherwise, type the email address you gave your school. If you're on your own phone or computer, tick Remember me for 30 days. Then click Send one-time login link.

  4. Open the email and click the link within one hour.

  5. Choose your child under Select a student to view their photos.

Your child's photos appear straight away. There's no need to search or take a selfie.

A school-branded parent portal sign-in page with an email address box, Remember me for 30 days and the Send one-time login link button

See photos through Schoolbox or another school portal

Sign in to your school portal as usual and open the photos page your school has set up. The photos only show while you're signed in to the portal.

If you open a link to the photos from somewhere else, such as an email, you may see "You don't have permission to view this event". Open it from inside your school portal instead.

Common questions

I didn't get the login email

Check your spam or junk folder, and make sure you used the email address your school has for you. Login links only work for one hour, so if yours has expired, go back to the sign-in page and send a new one.

My child doesn't appear, or I see the wrong student

The portal matches your email address to your school's student list. Ask the school office to check the email address and student details they hold for you.

Some photos of my child are missing

Photos may still be uploading, or your school may have hidden a photo because another student in it can't be shown. Ask your school first.

Still need help?

Your school can help with sign-in and student details. If you're still stuck, email [email protected] with your school's name and we'll help.

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