Want to change your password, or can't get in after a few wrong tries? Here's what to do.
Forgotten your password? Click Forgot Password on the login page. For more help, see Forgot your password or can't log in to GeoSnapShot?
Change your password when you're signed in
Click My Account at the top right and choose My Profile.
Next to Password, click Change password.
Type your Current Password, your New Password, and Re-type New Password.
Click Save new password.
My account is locked
After 10 wrong password attempts, your account locks for one hour. Wait an hour and try again, or click Account locked? Resend unlock instructions on the login page and follow the email.
Do I need two-factor login?
No. Two-factor login is only used on some school and organization accounts. If you buy photos, you won't be asked for a code.
Still need help?
Email [email protected] from the email address on your account and we'll help you get back in.