Skip to main content

Parent portal: how families sign in and see their child's photos

For school staff: how the GeoSnapShot parent portal works, how families sign in, where the family list comes from and how to help a parent who can't see their child.

The parent portal lets each family sign in and see only their own child's photos. There's nothing for parents to search, and no gallery link or password to share.

How it works

  1. Your student and family list comes from your school system. GeoSnapShot connects to your MIS/SIS through Wonde and brings in your students, their portraits and the parent email addresses you hold.

  2. Photos are matched to students. Each student's portrait is used to find the photos they appear in.

  3. Parents sign in and see their own children. The portal matches the parent's email address to your student list, so each family only sees photos of their own children.

Your list stays up to date automatically, so new students and changed email addresses come through without extra work.

How families sign in

  1. Parents open the portal link you send them. They'll see a sign-in page with your school's name and logo.

  2. If your school uses single sign-on, they click Sign in with and sign in the way they normally do with your school.

  3. Otherwise, they type the email address you hold for them and click Send one-time login link. The link in the email works for one hour.

  4. They choose their child under Select a student to view their photos.

Send families our parent guide so they know what to expect: How to see your child's school photos: parent portal sign-in.

A school-branded parent portal sign-in page with an email address box, Remember me for 30 days and the Send one-time login link button

Common questions

A parent can't sign in or didn't get the email

Check the parent's email address in your school system matches the one they're typing. Ask them to check their spam folder, and to request a new link if theirs is more than an hour old.

A parent sees the wrong child, or a child is missing

Check the student and parent details in your school system. Once they're corrected, the change comes through overnight.

Some photos of a student are missing

New photos appear as soon as they've finished processing after upload, usually within minutes. If a student has no clear portrait in your school system, their photos can't be matched. Photos can also be hidden on purpose by Photo Security, see Keeping your child out of school photo galleries.

Getting set up

You can set up the parent portal yourself. In Settings, open the Photo security tab and click Connect under MIS/SIS Connection. Choose to bring in Parents, then approve access for GeoSnapShot in Wonde. Wonde's checks can take a few days. Questions? Email [email protected] with your school's name and we'll help.

Did this answer your question?