If your child can't appear in photos shared online, your school can hide their photos so they don't appear in any gallery families can see. To set this up for your child, contact your school.
How it works
Your school marks the students who can't be shown. It can add a clear portrait of each student, or connect GeoSnapShot to the school's records so the photo permissions the school already holds are used automatically.
Face recognition looks for them. GeoSnapShot checks every photo the school uploads for those students.
Matching photos are hidden from galleries. They don't appear in any gallery families can see. New photos are checked before they go into a gallery, which can take up to an hour.
School staff can still see hidden photos in their own account, so they can check the results and fix any mistakes.
How GeoSnapShot fits in
GeoSnapShot is the photo platform your school uses to share its photos. Your school decides which students are hidden, based on the permissions it holds for each child. That's why your school is the right place to start, and we can answer questions about how the hiding works.
I don't want my child to appear in photos
Contact your school and ask them to update your child's photo permissions. Once the school has marked your child, their photos are hidden from galleries automatically, including photos already in a gallery and photos uploaded later.
I've seen a photo of my child that should be hidden
Face recognition can occasionally miss a photo, for example if your child's face is turned away or partly covered. Tell your school which photo it is so they can hide it. If you can't reach your school, email [email protected] with the event name and which photo it is.
Common questions
Is my child's photo deleted?
No. Hidden photos stay in the school's account where only school staff can see them. If you'd like photos deleted, ask your school.
Does this cover every event at the school?
It applies to the galleries your school shares through GeoSnapShot once your child has been marked. Photos the school shares in other ways, such as a newsletter or social media, are separate, so ask your school about those.
Can I see the photos of my child that are hidden?
Ask your school. Hidden photos aren't shown in any gallery, so the school would need to share them with you directly.
Still need help?
Your school is the best place to start. If you can't reach them, or you have a question about how hiding photos works, email [email protected].